Head of Operations
Since Ubersnap was founded, tens of thousands of guests have moved, laughed and danced at our one-of-the-kind photo booth. We plan to bring that joy to the world. Join us in creating a company that can be scaled to multiple cities, in multiple countries.
Streamline and standardise operations, in order to create a company that can be scaled to multiple countries.
Join us if
- Increase referrals from satisfied clients and guests
- Create and implement a training programme for ambassadors in 3 months
- Create service quality standards and ensure they are maintained
- Create methods to quantify and track customer satisfaction
- Reduce customer complaints to 1 in 100 events
- Increase efficiency of operations to handle a large number of events with a lean and mean team
- Create a standard operating procedure for events
- Ensure efficient communication between the sales and operations team
- You care deeply about your customers
- You leave your ego at the door, and are open to ideas and criticism
- You’re collaborative, not aggressive
- You love solving problems in new and innovative ways